Contact information
Contact Us
Have a question about your order, a product, shipping, returns, or anything else? We’re here to help.
Primal Peak
Legal Business Name: JAG Online Enterprise LLC
Doing Business As: Primal Peak
Email: infoprimalpeak@gmail.com
Business Address:
111 Southeast Everett Mall Way, Building F
Everett, WA 98208
United States
Website: theprimalpeak.com
Customer Support
For the fastest assistance, please contact us by email at:
When contacting us about an existing order, please include your order number whenever possible. This allows us to locate your order and assist you more quickly.
For questions regarding returns, refunds, damaged products, incorrect items, or other order issues, please include relevant details and photographs when applicable.
Customer Support Hours
Monday–Friday: 9:00 AM–5:00 PM Pacific Time
Saturday–Sunday: Closed
We aim to respond to customer inquiries within 1–2 business days.
Response times may be longer during holidays, weekends, promotional periods, or periods of unusually high inquiry volume.
We appreciate your business and look forward to assisting you!
Primal Peak
JAG Online Enterprise LLC